Are Mishandled Calls Costing Your Dealership Money?

Schedule and time manage more effectively. Turn your Advisors / BDC personnel into sales people, outperform your competition and retain more customers for life

Capture More RO’s

Turn parts shoppers into buyers. Sell more parts and labor. Turn your parts counter people into effective salespeople.

Sell More Parts

Achieve better work flow resulting in better cycle time. Turn more estimates into repair dollars.

Capture More Body Work

Identify strengths and weaknesses of your team members. Respond to mishandled calls in “real-time” resulting in more sales.

Capture More Appointments

Our core features

Monitor

With Our Call Detail and Follow-Up Reports

Grade

With Our Customized Dashboard Reports, Descriptive Labels, and a Simple Scoring System

Real Time Alerts and Reports

Giving you the ability to save deals, retain customers, and increase profits!

IT'S YOUR CALL: How well is your team performing?
Incoming Calls matter more than ever

Over 90%

of customers conduct and average 18 hours of online research prior to purchsase

Customers Call

3 to 5 dealerships but only visit 1.5 stores before ownership.

When Performance

is measured, performance improves!

What they say about us

Measure Up! is the best program in our industry. I manage 7 GM’s, 24 brands, and a centralized BDC department.
Getting the call is just the first step – handling every call with best practices is even more important!
Measure Up! programs for Sales and Fixed Op’s gives me a quick snap shot on how we handle the incoming sales call, schedule appointments in our service departments, sell retail parts and schedule Body Shop work.
Our objective is that all our Guests and Customers have a remarkable experience and Measure Up! provides all the tools so I can inspect what I expect.
Measure Up! real time reporting, alerts and composite reports give me all the details immediately.
Bottom Line: Increase profits and retain customers.
John Cueter
Division Director
Northern Michigan and Chicago
Fox Motors

John Cueter

“The Measure Up! Group has had a definite impact on our bottom line. If you are spending money on Sales and Fixed operations programs, you want them to be clearly effective – Measure Up! programs have proven themselves. Simple, easy and provides accountability.”

Wendell Allen
Momentum BMW West
Parts and Service Director
Houston, TX
wendell.allen@bmwwest.com

Wendell Allen

“The Measure Up! process is “Spot-on” with in-bound call monitoring and real time alert notification to my Management Staff. Monitoring and grading our inbound calls provides us with a statically and a graphic representation of individual and department performance which allows us to more effectively train BDC and Sales staff members to improve our performance.
The real time reports are simple, easy to use and you can drill down and listen to individual calls right from the report. The dealerships composite reports tool permits us to benchmark our performance and work toward continued improvement. The real time alerts notify Managers of inbound calls and provides specific details of what our staff missed and the Manager can call the customer immediately before the customer calls a competitor. We are capturing many more appointments from our calls and turning more of these leads into closed deals.”

Dean L. Gauthier
Director – Variable Operations
Champion Automotive
Howell, Mi.
www.championautoinc.com
dgauthier@champion-chev.com

Dean L. Gauthier

MeasureUp! is a  call monitoring and training company for car dealerships.

 

Don’t miss another sales opportunity

Set yourself apart by improving your sales process!