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Heads-UP! Summary


In our pilot program we discovered that 61% of incoming lead calls were mishandled
in one of several vital areas. By providing a real-time Heads-UP! alert, these mistakes can be quickly
addressed and corrected, and these calls turned into captured business.

We'll also notify managers of every Hot Lead for follow up, and each set appointment,
so that staff is ready and waiting to take care of the customer.
The Heads-UP! program is now included, at no additional cost, as part of our innovative and
ROI-proven Measure-Up! call handling performance and analysis program'

"This unique communication pipeline is the most powerful tool we have ever offered.
Now that every lead is precious, it is vital not to lose any business due to mishandled calls.

Within 2 hours, we'll alert the department manager of every mishandled call, Hot Lead
or appointment set - and provide the info needed to follow up to set an appointment,
capture the business, and/or save the deal!"


Al Dee, CEO Measure-UP! Group

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